FAQ

STANDARDS & ALIGNMENT

Are there professional standards for the coaching industry?

Yes, there is a code of ethics, core competencies, accreditation processes and an International Coach Federation (industry association) that promotes the advancement of coaches. To learn more about this, click here: https://coachingfederation.org/ethics/code-of-ethics

How will I know you are the right coach for me?

During our initial conversations and/or discovery session, together we will identify if this is an appropriate fit. So, before you say “yes”, you will have a sample of what the coaching experience will be like. Until then, click on my BIO page to learn more about myself and my approach in coaching.

How do I get started in the coaching process?

If you are interested in beginning the coaching process, please contact me via email (taryn@tarynlaakso.com) so we can schedule our initial discovery session to further explore the details of the coaching relationship.

What can I expect from you as my coach?

  1. Be a partner in bringing out the best, the deepest, and the truest in you;
  2. Provide safety, encouragement and support; an environment in which you can relax and explore;
  3. Respect the confidentiality of the agreements we make;
  4. Expand your view of what is possible and promote discovery of new insights;
  5. Give you input, straight feedback and operate as a sounding board;
  6. Listen carefully to what you say and ask questions that increase awareness;
  7. Be an on-going resource for you in accomplishing your intentions.

What if I sign up for this and decide it is not right for me? Do you have a money back guarantee?

Yes, I call it my “participate and get your money back” guarantee. If within the first month of our relationship you show up to the calls and participate fully in the coaching process, you can simply let me know this is not working for you and I will completely refund your money. To honor the coaching agreement and the coaching process, if you sign up and do not show up for your coaching sessions, do not do the follow up work, etc, then we will not refund your money.

SECURITY & CONFIDENTIALITY

Is this client center and my data secured and safe?

Yes! In fact, there are 3 levels of security: provided to keep your data safe and confidential:

  1. Username and password protected;
  2. Verisign Security Certificate protects your data on this site;
  3. Secured pages (https://)

Is my information confidential?

Yes. This site is protected by a username/password system. You are the only one that has access to your information.


ADDITIONAL SUPPORT

Can I contact you in-between our scheduled coaching sessions

Yes! In the event that you would like support on something that comes up in between our meetings, you can post an inquiry to the Client Log and we can have “just in time” coaching via your Private Client Website.


SCHEDULING/RESCHEDULING APPOINTMENTS

What if I need to reschedule my appointment?

It’s easy. With at least a 24 hour notice, you can reschedule any appointment by using the online calendar system.